Privacy Policy
YOUR PRIVACY
Welcome to our website www.franconieri.it
For FRANCONIERI & PARTNERS, your privacy and the security of your personal data are very important, which is why we collect and manage your personal data with the utmost care and adopt specific measures to keep them safe.
Below you will find the main information regarding the processing by FRANCONIERI & PARTNERS of your personal data in relation to your browsing on www.franconieri.it and the use of the services offered.
For detailed information on how FRANCONIERI & PARTNERS manages your personal data, we invite you to read our Privacy Policy. We also ask you to read the “Cookie Policy” of the website www.franconieri.it.
PRIVACY POLICY
1. General information
Who is the Data Controller?
FRANCONIERI & PARTNERS based in via Magellano 35 – 88100 Catanzaro Italy, VAT 02583810797 is the Data Controller, that is, the entity that decides how and why to process your personal data.
You can always contact FRANCONIERI & PARTNERS by writing to agenziafranconieri@gmail.com or calling +39 393/8855872.
2. What personal data do we collect?
The categories of personal data that FRANCONIERI & PARTNERS collects and processes when you browse on www.franconieri.it are the following:
a) we collect your personal data such as name, surname, email address, and phone number when you subscribe to our newsletter service;
b) we process the personal data you provide when you contact our Customer Service in order to provide you with the requested assistance;
c) with your prior consent, we collect and use your personal data for marketing purposes;
d) we collect information about your browsing on www.franconieri.it, such as the pages you visit and how you interact with each page, and we save this information on our servers;
e) with your prior consent, we collect your data, name, surname, place and date of birth, address of residence, etc. for the purpose of prize competitions.
We inform you that FRANCONIERI & PARTNERS does not process personal data relating to minors.
3. How do we use the personal data collected?
FRANCONERI & PARTNERS collects and processes your personal data for the following purposes:
a) provision of the services offered on www.franconeri.it. To this end, FRANCONERI & PARTNERS needs to collect, in relation to each service and its characteristics, the personal data necessary to carry out the service you requested.
b) management of requests to our Customer Service, which uses the personal data you provide to fulfill your information and assistance requests.
c) analysis and statistical surveys. We use some information about your use of the Site to carry out analysis and statistical surveys in order to improve our offer and our services;
d) sending commercial and promotional communications following the purchase of one of our products, so-called soft spam. After purchasing one of our products on the Site, we will send you communications to the email address you provided containing our commercial offers or related products and services.
e) with your prior explicit consent, we may use the contact details you have provided to send you commercial communications about our products and services, in order to update you on news, exclusive products, our offers and promotions. Furthermore, always with your consent, we may use your contact details for market research and satisfaction surveys in order to improve our services and our relationship with our customers. These communications will take place exclusively in the ways you have chosen (via e-mail, SMS, telephone, regular mail, Whatsapp).
f) only with your consent, FRANCONIERI & PARTNERS may personalize your experience on www.franconieri.it, offering you previews and offers in line with your tastes and sending you personalized commercial communications according to your interests; these communications will take place exclusively in the ways you have chosen (via e-mail, SMS, telephone, regular mail, Whatsapp).
Personalization will be carried out through the analysis of the information described in the previous paragraph “What personal data do we collect?”.
In case you wish to authorize the activities referred to in points e) and f) and later do not wish to receive further communications from FRANCONIERI & PARTNERS or want to limit the ways in which you are contacted, you may at any time stop these communications simply by contacting FRANCONIERI & PARTNERS by writing to agenziafranconieri@gmail.com.
Please note that you may receive further communications from us even after submitting your cancellation request, as some mailings may have already been scheduled and our systems may take some time to process your request.
In relation to all the activities indicated above, we will process your personal data mainly through IT and electronic tools; the tools we use guarantee high security standards, in full compliance with current privacy regulations.
4. Legal basis of processing
We process your personal data only in the presence of one of the conditions provided for by current legislation, and specifically:
a) on the basis of your consent. We will carry out the following processing exclusively if you have given us your explicit consent:
· carrying out marketing activities and opinion polls and market research;
Providing us with your personal data for these activities is absolutely optional. You are free to provide us with your data for these purposes or not, but without it, FRANCONIERI & PARTNERS will not be able to carry out marketing activities, opinion surveys and market research, or analyze your habits.
5. Who will process your data?
Your personal data will be processed by the internal staff of FRANCONIERI & PARTNERS who are specifically trained and authorized to process it.
Your personal data will also be transmitted to third parties we use to provide our services; these parties have been properly selected and offer adequate guarantees of compliance with personal data processing regulations.
These parties have been appointed as data processors and carry out their activities according to the instructions given by FRANCONIERI & PARTNERS and under its control.
The third parties in question belong to the following categories: internet providers, companies specialized in IT and telematic services; couriers; companies engaged in marketing activities; companies specialized in market research and data processing.
Your data may be transmitted to law enforcement agencies and judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, prevention and protection against threats to public safety, to allow FRANCONIERI & PARTNERS to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
6. Extra-EU data transfer
Some of the third parties listed in the previous paragraph “Who will process your data?” may be located in countries outside the European Union that nevertheless offer an adequate level of data protection, as established by specific decisions of the European Commission (http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa-comunitaria-e-intenazionale/trasferimento-dei-dati-verso-paesi-terzi#1).
The transfer of your personal data to countries that do not belong to the European Union and that do not ensure adequate levels of protection will only be carried out after the conclusion between FRANCONIERI & PARTNERS and said parties of specific agreements, containing safeguard clauses and appropriate guarantees for the protection of your personal data, so-called “standard contractual clauses”, also approved by the European Commission, or if the transfer is necessary for the management of your requests.
7. How long do we keep the data?
We retain your personal data for a limited period of time, which varies depending on the type of activity involving the processing of your personal data. Once this period has expired, your data will be permanently deleted or otherwise irreversibly anonymized. Your personal data is stored in compliance with the terms and criteria specified below:
a) data collected in the context of using services offered on www.franconieri.it this data is stored until the service is terminated or the User unsubscribes from the service;
b) data related to user requests to our Customer Service: the data needed to assist you will be kept until your request is fulfilled;
c) data provided for commercial communication activities, opinion surveys and market research: until the user requests the termination of the activity;
d) data used to customize the Site and to display personalized commercial offers: until the user requests the cessation of the activity;
e) data used for conducting market research and surveys for satisfaction assessment: until the User requests the cessation of the activity. In any case, for technical reasons, the cessation of processing and the consequent definitive deletion or irreversible anonymization of the related personal data will be final within thirty days from the request for deletion.8. Your rights
At any time you can exercise your rights regarding the specific processing of your personal data by FRANCONIERI & PARTNERS. Below you will find their general description and the ways to exercise them.
a) Access your data and modify it: you have the right to access your personal data and to request that it be corrected, modified, or supplemented with other information. If you wish, we will provide you with a copy of your data in our possession.
b) Withdraw your consent: you can withdraw at any time any consent you have given for the processing of your personal data in relation to any marketing activities. In this regard, we remind you that marketing activities include the sending of commercial and promotional communications, conducting market research and surveys to assess satisfaction for the customization of the website and commercial offers based on your interests. Once we receive your request, we will promptly cease processing your personal data that is based on such consent, while other processing or processing based on other grounds will continue to be carried out in full compliance with current regulations.
c) Object to the processing of your data: you have the right to object at any time to the processing of your personal data carried out on the basis of our legitimate interest, explaining to us the reasons that justify your request; before accepting it, FRANCONIERI & PARTNERS will have to evaluate the reasons for your request.
d) Delete your data: in the cases provided for by current legislation, you can request the deletion of your personal data. Once your request has been received and reviewed, if it is legitimate, we will promptly cease processing and delete your personal data.
e) Request that the processing of your personal data be temporarily limited: in this case, FRANCONIERI & PARTNERS will continue to store your personal data but will not process it, except in the event of a different request from you and the exceptions provided by law. You can obtain the restriction of processing when you contest the accuracy of your personal data, when the processing is unlawful but you oppose the deletion of your data, when we no longer need your data but you need it to exercise a right in court, and when you object to the processing, during the period in which we assess the reasons for your request.
f) Request your data or transfer it to a party other than FRANCONIERI & PARTNERS (“right to data portability”). You can ask to receive your data that we process based on your consent or on a contract with you in a standard format. If you wish, where technically possible, we can, at your request, transfer your data directly to a third party indicated by you. To ensure that our users’ data is not subject to violations or unlawful use by third parties, before accepting your request to exercise any of the rights indicated, we will ask you for some information to be certain of your identity.
9. Security measures
We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used in an unlawful or fraudulent manner. In particular, we use security measures that ensure: the pseudonymization or encryption of your data; the confidentiality, integrity, and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, FRANCONIERI & PARTNERS is committed to regularly testing, verifying, and evaluating the effectiveness of technical and organizational measures in order to ensure continuous improvement in the security of processing.
10. Complaints
If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with one of the supervisory authorities responsible for ensuring compliance with personal data protection regulations. In Italy, the complaint can be submitted to the Data Protection Authority. More information on how to file a complaint is available on the Authority's website, at http://www.garanteprivacy.it.
11. Changes to this information notice
The constant evolution of our services may lead to changes in the characteristics of the processing of your personal data as described so far. Consequently, this privacy policy may undergo changes and additions over time, which may also be necessary in relation to new regulatory interventions regarding the protection of personal data.
We therefore invite you to periodically check its contents: where possible, we will try to promptly inform you about any changes made and their consequences.
The updated version of the privacy policy, in any case, will be published on this page, indicating the date of its last update.
12. Legislative references and useful links
The processing of your personal data is carried out by FRANCONIERI & PARTNERS in full compliance with the regulations set forth by Legislative Decree 109/2003 as supplemented by Legislative Decree 101/2018 in application of Regulation (EU) 2016/679 General Data Protection Regulation, the Italian regulations on the processing of personal data, and the provisions of the Italian Supervisory Authority (http://www.garanteprivacy.it).